Returns & Exchanges
At Home • Design, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed once our team inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing